How To Fix R1618 - Cannot change or delete telephone number because &1 &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 618

• Message text: Cannot change or delete telephone number because &1 &2 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message R1618 - Cannot change or delete telephone number because &1 &2 does not exist ?

  The SAP error message R1618, which states "Cannot change or delete telephone number because &1 &2 does not exist," typically occurs when you are trying to modify or delete a telephone number associated with a business partner, customer, vendor, or employee in the SAP system, but the system cannot find the specified entity.
  Cause:
  
  Non-Existent Entity: The entity (e.g., business partner, customer, vendor) you are trying to modify or delete the telephone number for does not exist in the system. This could be due to incorrect input or the entity being deleted or not created.
  Data Inconsistency: There may be inconsistencies in the database, such as missing entries or incorrect references.
  Authorization Issues: The user may not have the necessary permissions to modify or delete the telephone number for the specified entity.
  Incorrect Number Format: The telephone number format may not comply with the expected format defined in the system.
  
  Solution:
  
  Verify Entity Existence: Check if the entity (e.g., customer, vendor, or business partner) exists in the system. You can do this by searching for the entity using its ID or name.
  Check Input Data: Ensure that the input data (telephone number and associated entity) is correct and formatted properly.
  Review Authorizations: Make sure that the user has the necessary authorizations to change or delete telephone numbers for the specified entity.
  Data Consistency Check: Run consistency checks or reports to identify any inconsistencies in the data. You may need to consult with your SAP Basis or technical team to resolve any underlying database issues.
  Use Transaction Codes: Use relevant transaction codes (like BP for Business Partner, XD02 for Customer, or MK02 for Vendor) to navigate to the entity and check the telephone number details.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing telephone numbers in your version of SAP.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to business partners, customers, and vendors, as they will help you navigate the system more effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.