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Message type: E = Error
Message class: R1 - Business Partner Messages from S_BUPA_GENERAL
Message number: 570
Message text: Credit card &1 &2 already exists
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R1570
- Credit card &1 &2 already exists ?The SAP error message R1570, which states "Credit card &1 &2 already exists," typically occurs when there is an attempt to create or update a credit card record in the SAP system, but a record with the same credit card number and associated details already exists in the database.
Cause:
Duplicate Entry: The most common cause of this error is that the credit card number (or associated details) you are trying to enter already exists in the system. This could happen if:
- The credit card was previously entered by another user.
- There was an attempt to re-enter the same credit card information.
- Data migration or import processes inadvertently created duplicates.
Data Integrity Rules: SAP has built-in data integrity checks to prevent duplicate records from being created, which is why you are receiving this error.
Solution:
Check Existing Records: Before attempting to create a new credit card entry, check the existing records in the system to see if the credit card number already exists. You can do this by:
- Navigating to the relevant transaction code (e.g.,
F110
for payment processing) and searching for the credit card details.- Using the appropriate reporting tools or queries to list existing credit card records.
Modify Existing Record: If the credit card already exists and you need to update it, instead of creating a new entry, modify the existing record with the necessary changes.
Data Cleanup: If you find that there are duplicate records that should not exist, you may need to clean up the data. This could involve:
- Deleting unnecessary duplicates (ensure you have the proper authorizations and backups before doing this).
- Merging records if applicable.
Consult Documentation: Review SAP documentation or consult with your SAP support team for specific guidelines on handling credit card records in your version of SAP.
User Training: Ensure that users are trained on how to properly enter credit card information to avoid duplicates in the future.
Related Information:
F110
for payment processing or F-28
for incoming payments.If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.
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