How To Fix R1470 - An active Internet user &2 does not exist for business partner &1

SAP Error Message - Details

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 470

• Message text: An active Internet user &2 does not exist for business partner &1

What causes this issue?

An Internet user has been created for the current business partner.

System Response

If you recieve this message in connection with the archiving of
business partners, archiving is not carried out, because an Internet
user is active for the business partner.

How to fix this error?

Use transaction SU01 to delete the Internet user or remove the
archiving flag for the business partner.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R1470 - An active Internet user &2 does not exist for business partner &1 ?

  The SAP error message R1470 indicates that there is an issue with the configuration of an Internet user associated with a business partner in the SAP system. Specifically, it means that the system is trying to access an Internet user that has not been defined or activated for the specified business partner.
  Cause:
  
  Missing Internet User: The Internet user specified in the error message does not exist in the system for the given business partner.
  Inactive User: The Internet user exists but is not active or has been deactivated.
  Incorrect Configuration: There may be a misconfiguration in the business partner settings or the user assignment.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Business Partner Configuration:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the business partner mentioned in the error message.
  Verify that the Internet user is correctly assigned to the business partner.
  
  
  
  Create or Activate Internet User:
  
  If the Internet user does not exist, you need to create it:
  
  Use transaction code SU01 to create a new user.
  Ensure that the user type is set to "Internet User."
  
  
  If the user exists but is inactive, you can activate it:
  
  Use transaction code SU01 to find the user and check the status.
  Activate the user if it is inactive.
  
  
  
  
  
  Assign Internet User to Business Partner:
  
  In the business partner maintenance screen, ensure that the Internet user is assigned correctly.
  You may need to go to the "Roles" tab and check the relevant role that includes the Internet user assignment.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the business partner data.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the configuration to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  SU01: User Maintenance
  
  
  User Types: Ensure that the user type is set correctly for Internet users.
  Business Partner Roles: Different roles may have different requirements for user assignments.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or Security team for further investigation.