How To Fix R1364 - Item number &1 is in customer name range

SAP Error Message - Details

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 364

• Message text: Item number &1 is in customer name range

What causes this issue?

The BDT naming conventions are such that all item numbers where one of
the last two numbers is not '0' are reserved for customers. Item number
&V1& is within the customer name range and should therefore not be used
in an SAP system.

System Response

Warning message

How to fix this error?

Change your item number so that it is not within the name range that is
reserved for the customer.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R1364 - Item number &1 is in customer name range ?

  The SAP error message R1364, which states "Item number &1 is in customer name range," typically occurs when you are trying to create or modify a document (like a sales order or delivery) that includes an item number that falls within a range reserved for customer names. This is a validation check in SAP to prevent conflicts between item numbers and customer names.
  Cause:
  The error is triggered when:
  
  The item number you are trying to use is within a predefined range that is reserved for customer names. In SAP, certain number ranges are designated for specific purposes, and using an item number that overlaps with these ranges can lead to this error.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Item Number: Verify the item number you are trying to use. Ensure that it does not fall within the range reserved for customer names. You can check the configuration settings in the SAP system to see the defined ranges.
  
  
  Change Item Number: If the item number is indeed within the reserved range, you will need to use a different item number that does not conflict with the customer name range.
  
  
  Adjust Number Ranges: If you have the necessary permissions and it is appropriate for your business process, you can adjust the number ranges in the configuration settings. This should be done with caution and typically involves:
  
  Accessing the transaction code SNRO (Number Range Objects).
  Finding the relevant number range object for item numbers and customer names.
  Modifying the ranges to ensure there is no overlap.
  
  
  
  Consult Documentation: Review the SAP documentation or consult with your SAP administrator for specific details on how number ranges are configured in your system.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SNRO for number range management and SE11 for data dictionary objects.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  User Permissions: Ensure you have the necessary permissions to view and modify number ranges if you are attempting to make changes.
  
  By following these steps, you should be able to resolve the R1364 error and continue with your SAP processes.