How To Fix R1347 - No payment card details exist

SAP Error Message - Details

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 347

• Message text: No payment card details exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message R1347 - No payment card details exist ?

  The SAP error message R1347, "No payment card details exist," typically occurs when a transaction involving a payment card (credit card or debit card) is attempted, but the system cannot find any associated payment card details for the customer or vendor in question. This can happen in various scenarios, such as during the processing of sales orders, invoices, or payment transactions.
  Causes:
  
  Missing Payment Card Information: The customer or vendor does not have any payment card details stored in the system.
  Incorrect Customer/Vendor Master Data: The customer or vendor master record may not be properly set up to include payment card information.
  Data Entry Errors: There may be typographical errors or incorrect entries in the payment card fields.
  Configuration Issues: The system may not be configured correctly to handle payment card transactions.
  Authorization Issues: The user may not have the necessary permissions to view or manage payment card details.
  
  Solutions:
  
  
  Check Customer/Vendor Master Data:
  
  Navigate to the customer or vendor master record in SAP.
  Ensure that the payment card details are correctly entered and saved.
  If the details are missing, add the necessary payment card information.
  
  
  
  Verify Payment Card Configuration:
  
  Check the configuration settings for payment cards in the SAP system.
  Ensure that the payment card types and processing settings are correctly set up.
  
  
  
  Review User Authorizations:
  
  Ensure that the user attempting the transaction has the necessary authorizations to access payment card details.
  If not, work with your SAP security team to grant the appropriate permissions.
  
  
  
  Data Entry Validation:
  
  Double-check the data entered for any typographical errors or incorrect formats.
  Ensure that the payment card number, expiration date, and other relevant fields are filled out correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling payment card transactions and related error messages.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FD32 (Customer Master) or FK02 (Vendor Master) to access and edit customer or vendor details.
  Payment Card Types: Familiarize yourself with the different types of payment cards supported by your SAP system and their configurations.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to payment card processing.
  
  By following these steps, you should be able to resolve the R1347 error and successfully process transactions involving payment cards in SAP.