How To Fix R1345 - Payment card ID &2 does not exist for business partner &1

SAP Error Message - Details

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 345

• Message text: Payment card ID &2 does not exist for business partner &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message R1345 - Payment card ID &2 does not exist for business partner &1 ?

  The SAP error message R1345, which states "Payment card ID &2 does not exist for business partner &1," typically occurs in the context of payment processing, particularly when dealing with credit card transactions or payment card data associated with a business partner (customer or vendor).
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Missing Payment Card Data: The specified payment card ID does not exist in the system for the given business partner. This could happen if the payment card was never entered or was deleted.
  
  
  Incorrect Business Partner: The business partner ID provided in the error message may not be correctly linked to the payment card ID.
  
  
  Data Synchronization Issues: If there are issues with data synchronization between different systems (e.g., between SAP and a third-party payment processor), it may lead to this error.
  
  
  Configuration Issues: There may be configuration issues in the payment processing settings that prevent the system from recognizing the payment card.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Payment Card Data:
  
  Check if the payment card ID exists in the system for the specified business partner. You can do this by navigating to the relevant transaction or using the appropriate report to view payment card details.
  
  
  
  Add or Update Payment Card:
  
  If the payment card ID does not exist, you will need to add it. This can typically be done in the business partner master data (transaction code BP) under the payment card section.
  Ensure that all required fields are filled out correctly.
  
  
  
  Check Business Partner Configuration:
  
  Ensure that the business partner is correctly configured and that the payment card is linked to the correct business partner.
  
  
  
  Review System Logs:
  
  Check system logs for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to payment processing and business partner management for any specific configuration steps that may have been missed.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), FBL1N (Vendor Line Item Display), or FBL5N (Customer Line Item Display) to manage and view business partner and payment card data.
  SAP Notes: Check SAP Notes for any known issues or patches related to payment card processing that might address this error.
  User Roles and Authorizations: Ensure that the user attempting to access or modify payment card data has the necessary authorizations.
  
  By following these steps, you should be able to identify and resolve the cause of the R1345 error in SAP.