How To Fix QV138 - Goods have not been delivered yet; UD prevents delivery note changes

SAP Error Message - Details

• Message type: E = Error

• Message class: QV - QM usage decisions

• Message number: 138

• Message text: Goods have not been delivered yet; UD prevents delivery note changes

What causes this issue?

You wish to close an inspection lot with partial lots although the
goods have not yet been delivered.
You thus prevent any changes to the delivery note which the
dispatch department may still wish to make.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Do not close the inspection lot until you have consulted the
dispatch department.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QV138 - Goods have not been delivered yet; UD prevents delivery note changes ?

  The SAP error message QV138 indicates that goods have not been delivered yet, and the system is preventing changes to the delivery note due to the status of the goods receipt (GR) or the usage decision (UD) in the quality management (QM) module. This typically occurs in scenarios where quality inspection is involved, and the goods receipt has not been fully processed or accepted.
  Cause:
  
  Incomplete Quality Inspection: The goods have been received but are still undergoing quality inspection, and a usage decision has not been made.
  Usage Decision Not Made: The system requires a usage decision to be made before allowing changes to the delivery note.
  Delivery Note Status: The delivery note may be locked due to the status of the goods receipt or quality inspection process.
  
  Solution:
  
  
  Make a Usage Decision: 
  
  Navigate to the Quality Management module in SAP.
  Go to the transaction for making a usage decision (e.g., QA32 or QA11).
  Select the relevant inspection lot and make the appropriate usage decision (e.g., accept, reject, or sample).
  
  
  
  Complete the Goods Receipt: 
  
  Ensure that the goods receipt process is fully completed. If the goods are still in the inspection stage, finalize the inspection and confirm the goods receipt.
  
  
  
  Check Delivery Note Status: 
  
  Review the status of the delivery note in the system. If it is locked or in a status that prevents changes, you may need to resolve any outstanding issues related to the goods receipt or quality inspection.
  
  
  
  Consult with Your SAP Administrator: 
  
  If you are unable to resolve the issue, consult with your SAP administrator or support team. They may need to check for any configuration settings or system issues that could be causing the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  QA32: Display Inspection Lots
  QA11: Record Usage Decision
  MIGO: Goods Movement
  
  
  Quality Management Configuration: Understanding the configuration settings in the QM module can help in troubleshooting similar issues in the future.
  Documentation: Refer to SAP documentation or help files for more detailed information on handling goods receipts and quality inspections.
  
  By following these steps, you should be able to resolve the QV138 error and proceed with the necessary changes to the delivery note.