How To Fix QV138 - Goods have not been delivered yet; UD prevents delivery note changes

QV138 - Overview

• Message type: E = Error

• Message class: QV - QM usage decisions

• Message number: 138

• Message text: Goods have not been delivered yet; UD prevents delivery note changes

What causes this issue?

You wish to close an inspection lot with partial lots although the
goods have not yet been delivered.
You thus prevent any changes to the delivery note which the
dispatch department may still wish to make.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Do not close the inspection lot until you have consulted the
dispatch department.

Error message extract from SAP system. Copyright SAP SE.

QV138 - Details

• The SAP error message QV138 indicates that goods have not been delivered yet, and the system is preventing changes to the delivery note due to the status of the goods receipt (GR) or the usage decision (UD) in the quality management (QM) module. This typically occurs in scenarios where quality inspection is involved, and the goods receipt has not been fully processed or accepted.
  
  Cause:
  
  Incomplete Quality Inspection: The goods have been received but are still undergoing quality inspection, and a usage decision has not been made.
  Usage Decision Not Made: The system requires a usage decision to be made before allowing changes to the delivery note.
  Delivery Note Status: The delivery note may be locked due to the status of the goods receipt or quality inspection process.
  
  
  Solution:
  
  
  Make a Usage Decision: 
  
  Navigate to the Quality Management module in SAP.
  Go to the transaction for making a usage decision (e.g., QA32 or QA11).
  Select the relevant inspection