How To Fix QTASK166 - Follow-up action &1 does not exist or is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: QTASK - Messages for Quality Task

• Message number: 166

• Message text: Follow-up action &1 does not exist or is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QTASK166 - Follow-up action &1 does not exist or is not active ?

  The SAP error message QTASK166 indicates that a follow-up action specified in a task does not exist or is not active. This error typically arises in the context of SAP's Quality Management (QM) or other modules where follow-up actions are defined for various processes.
  Cause:
  
  Non-existent Follow-up Action: The follow-up action referenced in the task may not have been created in the system.
  Inactive Follow-up Action: The follow-up action exists but is not currently active. This could be due to configuration settings or it being deactivated intentionally.
  Configuration Issues: There may be issues in the configuration settings related to the follow-up actions in the relevant module.
  Authorization Issues: The user may not have the necessary authorizations to access or execute the follow-up action.
  
  Solution:
  
  
  Check Follow-up Action Configuration:
  
  Navigate to the configuration settings for follow-up actions in the relevant module (e.g., Quality Management).
  Verify that the follow-up action in question is defined and active.
  
  
  
  Activate the Follow-up Action:
  
  If the follow-up action exists but is inactive, you may need to activate it. This can usually be done in the configuration settings.
  
  
  
  Create the Follow-up Action:
  
  If the follow-up action does not exist, you may need to create it. Ensure that you follow the correct procedures for defining a new follow-up action.
  
  
  
  Check User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to execute the follow-up action. This may involve checking roles and permissions in the user profile.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on follow-up actions in your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes to access the configuration settings for follow-up actions, such as SPRO for configuration.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to QTASK166.
  Testing: After making changes, test the process to ensure that the follow-up action works as expected without generating the error.
  
  By following these steps, you should be able to resolve the QTASK166 error and ensure that the follow-up actions in your SAP system are correctly configured and active.