How To Fix QTASK165 - Follow-up action &1 is in SAP namespace "SAP*"

SAP Error Message - Details

• Message type: E = Error

• Message class: QTASK - Messages for Quality Task

• Message number: 165

• Message text: Follow-up action &1 is in SAP namespace "SAP*"

What causes this issue?

You chose a name for the follow-up action that SAP uses for the delivery
of ready-to-use follow-up actions.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you proceed with creating the follow-up action<(>,<)> the SAP entry
and the corresponding BAdI implementation will no longer be usable.
Please choose another name if this is not your intention.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QTASK165 - Follow-up action &1 is in SAP namespace "SAP*" ?

  The SAP error message QTASK165 indicates that a follow-up action is in the SAP namespace "SAP*". This typically occurs when a user attempts to execute a follow-up action that is either not allowed or not properly configured within the SAP system.
  Cause:
  
  Namespace Restrictions: The "SAP*" namespace is reserved for standard SAP objects. If a custom or third-party action is trying to use this namespace, it may lead to conflicts or restrictions.
  Authorization Issues: The user may not have the necessary authorizations to execute the follow-up action.
  Configuration Errors: There may be a misconfiguration in the system that is causing the follow-up action to be incorrectly identified as being in the SAP namespace.
  System Version: The error may also arise due to compatibility issues with the version of SAP being used.
  
  Solution:
  
  Check Authorization: Ensure that the user has the necessary authorizations to perform the follow-up action. This can be done by reviewing the user's roles and permissions in the SAP system.
  Review Custom Code: If the follow-up action is custom, check the code to ensure it does not inadvertently reference the SAP namespace. If it does, consider refactoring the code to use a different namespace.
  Configuration Review: Review the configuration settings related to the follow-up action. Ensure that it is correctly set up and does not conflict with standard SAP settings.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific follow-up action to see if there are known issues or additional configuration steps required.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide insights or patches that can resolve the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on follow-up actions.
  Transaction Codes: Familiarize yourself with transaction codes related to follow-up actions, such as those used for workflow management or task processing.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the QTASK165 error in your SAP system.