How To Fix QTASK021 - 'Complete' is not enabled

SAP Error Message - Details

• Message type: E = Error

• Message class: QTASK - Messages for Quality Task

• Message number: 021

• Message text: 'Complete' is not enabled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QTASK021 - 'Complete' is not enabled ?

  The SAP error message QTASK021, which states "'Complete' is not enabled," typically occurs in the context of the Quality Management (QM) module, particularly when dealing with quality notifications or tasks. This error indicates that the system is trying to perform an action that requires the "Complete" status to be enabled, but it is not.
  Cause:
  
  Configuration Settings: The most common cause of this error is that the status profile for the quality notification or task does not have the "Complete" status enabled. This can happen if the status profile is not correctly configured in the system.
  User Authorizations: The user may not have the necessary authorizations to change the status of the task to "Complete."
  Task Type: The specific task type being used may not support the "Complete" status due to its configuration.
  
  Solution:
  
  
  Check Status Profile Configuration:
  
  Go to the configuration settings for the status profile in the SAP system.
  Navigate to the relevant transaction (usually in SPRO) to check the status profile settings for quality notifications or tasks.
  Ensure that the "Complete" status is included in the status profile and is set up correctly.
  
  
  
  Review User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to change the status of the task.
  If needed, consult with your SAP security team to adjust the authorizations.
  
  
  
  Verify Task Type Settings:
  
  Check the configuration for the specific task type being used to ensure that it supports the "Complete" status.
  If the task type is not configured to allow completion, you may need to adjust the settings or use a different task type.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to Quality Management and status profiles for additional guidance.
  
  
  
  Testing:
  
  After making any changes, test the process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like QM01 (Create Quality Notification), QM02 (Change Quality Notification), or QM03 (Display Quality Notification) to work with quality notifications.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the QTASK021 error and implement a solution to resolve it.