How To Fix QT211 - Quantity confirmation cannot be changed, data has been reset

SAP Error Message - Details

• Message type: E = Error

• Message class: QT - QM: Inspection during production (with inspection points)

• Message number: 211

• Message text: Quantity confirmation cannot be changed, data has been reset

What causes this issue?

You want to change a quantity confirmation that has already been
performed for the operation. This is not possible, since the quantity
confirmation was not carried out in the results recording for inspection
points. The confirmation cannot be changed.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QT211 - Quantity confirmation cannot be changed, data has been reset ?

  The SAP error message QT211 ("Quantity confirmation cannot be changed, data has been reset") typically occurs in the context of production order confirmations or goods movements in SAP. This error indicates that the system has reset the confirmation data, and as a result, you cannot modify the quantity that has already been confirmed.
  Causes:
  
  
  Reset of Confirmation Data: The confirmation data for a production order or goods movement has been reset, which can happen due to various reasons, such as:
  
  A previous confirmation was reversed or deleted.
  The order status has changed, preventing further modifications.
  The confirmation was processed in a different session or by another user.
  
  
  
  Order Status: The production order or process order may be in a status that does not allow changes to confirmations (e.g., completed or closed).
  
  
  System Configuration: Certain configurations in the system may restrict changes to confirmed quantities based on business rules or workflows.
  
  
  Solutions:
  
  
  Check Order Status: Verify the status of the production order or goods movement. If the order is completed or closed, you may need to reopen it or create a new confirmation.
  
  
  Review Confirmation History: Look at the confirmation history to see if there have been any resets or changes made to the confirmation data. This can provide insight into why the error is occurring.
  
  
  Reconfirm Data: If the confirmation data has been reset, you may need to re-enter the confirmation data. Ensure that you are doing this in the correct sequence and that the order is in a status that allows for confirmation.
  
  
  Consult with SAP Support: If the issue persists, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error.
  
  
  User Authorization: Ensure that you have the necessary authorizations to make changes to confirmations. Sometimes, restrictions can be due to user roles and permissions.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO11N (for confirming production orders) or MIGO (for goods movements) to navigate the system effectively.
  SAP Documentation: Refer to SAP Help documentation for detailed information on production order confirmations and related processes.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the QT211 error in SAP.