How To Fix QS372 - Inspection method &1 for plant &2 cannot be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: QS - QM: Master data

• Message number: 372

• Message text: Inspection method &1 for plant &2 cannot be saved

What causes this issue?

Inspection method &v1& in plant &v2& cannot be saved because of a
difference in versions.
The system tried to replace one or more versions of an inspection
method using data records with the same key. However, not all the
inspection method versions can be replaced or deleted, since they have
a usage decision indicator. This error can occur, for example, during
distribution with ALE.

How can this happen?

Versions 1, 2, and 3 of an inspection method should be saved.
Versions 1, 2, 3, and 4 already exist for this inspection method.
Version 4 is used and has a usage indicator.
When you overwrite the "old" inspection method with the new one, you
must delete the "old" version 4 (to avoid inconsistencies in the
database). However, this is not possible because this version is still
in use. As a results, the operation cannot be performed.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The operation is canceled; the inspection method (with all versions)
<ZH>cannot</> be saved.

How to fix this error?

Make sure that the usage indicator is not set for the inspection method
versions that should be deleted

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QS372 - Inspection method &1 for plant &2 cannot be saved ?

  The SAP error message QS372 indicates that there is an issue with saving an inspection method for a specific plant. This error typically arises in the Quality Management (QM) module when there are inconsistencies or missing data related to the inspection method configuration.
  Cause of Error QS372
  
  Missing Configuration: The inspection method may not be fully configured or may be missing required data.
  Plant Assignment: The inspection method may not be correctly assigned to the specified plant.
  Data Inconsistencies: There could be inconsistencies in the data related to the inspection method, such as missing master data or incorrect settings.
  Authorization Issues: The user may not have the necessary authorizations to save changes to the inspection method for the specified plant.
  Locked Objects: The inspection method or related objects may be locked by another user or process.
  
  Solutions
  
  Check Configuration: Ensure that the inspection method is fully configured. Verify that all required fields are filled out correctly.
  Verify Plant Assignment: Check if the inspection method is assigned to the correct plant. You can do this by navigating to the relevant configuration settings in the QM module.
  Review Master Data: Ensure that all necessary master data (such as material master, inspection characteristics, etc.) is correctly set up and available.
  Authorization Check: Confirm that the user has the necessary authorizations to make changes to the inspection method. If not, contact your SAP security administrator.
  Unlock Objects: If the inspection method or related objects are locked, you may need to wait for the lock to be released or contact the user who has locked the object.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  
  Related Information
  
  Transaction Codes: You may use transaction codes like QMT1 (Create Inspection Method) or QMT2 (Change Inspection Method) to manage inspection methods.
  Documentation: Refer to SAP documentation for Quality Management for detailed information on configuring inspection methods and troubleshooting common issues.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the QS372 error message in SAP.