How To Fix QS172 - Check the target value. Tolerance key is used

SAP Error Message - Details

• Message type: E = Error

• Message class: QS - QM: Master data

• Message number: 172

• Message text: Check the target value. Tolerance key is used

What causes this issue?

You have selected a tolerance key for which the target value is NOT
copied over.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a target value that meets your requirements.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QS172 - Check the target value. Tolerance key is used ?

  The SAP error message QS172, which states "Check the target value. Tolerance key is used," typically occurs in the context of quality management (QM) processes, particularly when dealing with inspection plans and quality inspections.
  Cause:
  This error usually arises when there is a discrepancy between the target value defined in the inspection plan and the actual measurement taken during the inspection. The tolerance key is used to define acceptable limits for the measurements, and if the actual measurement falls outside these limits, the error message QS172 is triggered.
  Possible Causes:
  
  Incorrect Target Value: The target value set in the inspection plan may be incorrect or not aligned with the actual specifications.
  Tolerance Key Issues: The tolerance key may not be properly defined or may not match the requirements for the inspection characteristics.
  Measurement Errors: The actual measurement taken during the inspection may be outside the defined tolerance limits.
  Configuration Issues: There may be issues with the configuration of the quality management module or the specific inspection characteristics.
  
  Solution:
  To resolve the QS172 error, you can take the following steps:
  
  
  Verify Target Values:
  
  Check the target values defined in the inspection plan. Ensure they are correct and reflect the actual specifications required for the product or process.
  
  
  
  Review Tolerance Key:
  
  Examine the tolerance key associated with the inspection characteristics. Ensure that it is correctly defined and that the tolerance limits are appropriate for the target values.
  
  
  
  Inspect Measurement Data:
  
  Review the actual measurement data collected during the inspection. If the measurements are outside the tolerance limits, investigate the cause (e.g., measurement errors, equipment calibration issues).
  
  
  
  Adjust Inspection Plan:
  
  If necessary, adjust the inspection plan to correct any discrepancies in target values or tolerance keys.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring inspection plans and tolerance keys.
  
  
  
  Engage with SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Inspection Plans: Understand how to create and manage inspection plans in SAP QM.
  Tolerance Keys: Familiarize yourself with how tolerance keys are defined and used in SAP QM.
  Quality Management Configuration: Review the configuration settings for quality management in your SAP system to ensure they are set up correctly.
  
  By following these steps, you should be able to identify the root cause of the QS172 error and implement the necessary corrections to resolve it.