How To Fix QPROBSOLVPROC092 - You are not authorized to reopen the problem-solving process.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: QPROBSOLVPROC - Messages for Problem-Solving Process

  • Message number: 092

  • Message text: You are not authorized to reopen the problem-solving process.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message QPROBSOLVPROC092 - You are not authorized to reopen the problem-solving process. ?

    The SAP error message QPROBSOLVPROC092 indicates that a user is attempting to reopen a problem-solving process but does not have the necessary authorization to do so. This error typically arises in the context of quality management or problem-solving processes within SAP.

    Cause:

    1. Authorization Issues: The user lacks the required authorization roles or permissions to perform the action of reopening a problem-solving process.
    2. Status Restrictions: The problem-solving process may be in a status that does not allow reopening, based on the configuration or workflow settings in SAP.
    3. User Role Configuration: The user’s role may not include the necessary transaction codes or access to the specific module related to problem-solving.

    Solution:

    1. Check User Authorizations:

      • Contact your SAP security administrator to verify your user roles and authorizations.
      • Ensure that you have the necessary permissions to reopen the problem-solving process. This may involve roles related to quality management or specific problem-solving transactions.
    2. Review Process Status:

      • Check the current status of the problem-solving process. If it is in a status that does not allow reopening (e.g., completed or closed), you may need to follow a different procedure to address the issue.
    3. Consult Documentation:

      • Review the SAP documentation or internal guidelines related to the problem-solving process to understand the requirements for reopening a case.
    4. Request Role Adjustment:

      • If you find that you do not have the necessary authorizations, request an adjustment to your user role from your SAP security team.
    5. Training and Support:

      • If you are unfamiliar with the process or the required authorizations, consider seeking training or support from your organization’s SAP support team.

    Related Information:

    • Transaction Codes: Familiarize yourself with the relevant transaction codes used in the problem-solving process (e.g., QM-related transactions).
    • SAP Notes: Check for any SAP Notes related to this error message for additional insights or updates from SAP.
    • User Groups: Sometimes, specific user groups have different permissions; ensure you are part of the correct group for your role.

    If the issue persists after checking the above points, it may be beneficial to escalate the matter to your SAP support team for further investigation.

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