How To Fix QPROBSOLVPROC091 - You are not authorized to complete the problem-solving process.

SAP Error Message - Details

• Message type: E = Error

• Message class: QPROBSOLVPROC - Messages for Problem-Solving Process

• Message number: 091

• Message text: You are not authorized to complete the problem-solving process.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QPROBSOLVPROC091 - You are not authorized to complete the problem-solving process. ?

  The SAP error message QPROBSOLVPROC091 indicates that a user is not authorized to complete the problem-solving process in the Quality Management (QM) module. This typically occurs when a user attempts to perform actions related to problem-solving processes, such as creating, changing, or displaying problem-solving documents, but lacks the necessary authorizations.
  Cause:
  
  Insufficient Authorizations: The user does not have the required roles or authorizations assigned in their user profile to perform the actions related to the problem-solving process.
  Role Configuration: The roles assigned to the user may not include the necessary transaction codes or object authorizations related to the QM module.
  Organizational Restrictions: There may be organizational-level restrictions that prevent the user from accessing certain functionalities.
  
  Solution:
  
  
  Check User Authorizations:
  
  Contact your SAP security administrator to review the user's authorization profile.
  Ensure that the user has the necessary roles assigned that include access to the problem-solving process in QM.
  
  
  
  Role Assignment:
  
  If the user lacks the required roles, the security administrator should assign the appropriate roles that include the necessary authorizations for the problem-solving process.
  Common authorization objects related to QM include Q_001, Q_002, etc. Ensure these are included in the user's roles.
  
  
  
  Testing:
  
  After the roles have been updated, have the user log out and log back in to ensure that the new authorizations take effect.
  Test the functionality again to confirm that the error message no longer appears.
  
  
  
  Documentation and Training:
  
  Ensure that users are aware of the processes they are authorized to perform and provide training if necessary.
  Maintain documentation of roles and authorizations for future reference.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the QM module, such as QM01 (Create Quality Notification), QM02 (Change Quality Notification), etc.
  Authorization Objects: Review the relevant authorization objects in SAP that pertain to Quality Management and problem-solving processes.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or known issues.
  
  If the problem persists after checking authorizations, it may be necessary to consult SAP support for further assistance.