How To Fix QPROBSOLVPROC015 - Cause was deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: QPROBSOLVPROC - Messages for Problem-Solving Process

• Message number: 015

• Message text: Cause was deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QPROBSOLVPROC015 - Cause was deleted ?

  The SAP error message QPROBSOLVPROC015 typically indicates that a cause related to a problem-solving process has been deleted. This error can occur in the context of quality management or problem-solving procedures within SAP, particularly when dealing with quality notifications or issues related to quality management.
  Cause:
  The specific cause of this error message is that the system is trying to reference a cause that has been deleted from the database. This can happen if:
  
  A user deleted a cause that was previously linked to a problem-solving process.
  There was a data inconsistency or corruption in the database.
  The cause was removed as part of a data cleanup or maintenance process.
  
  Solution:
  To resolve the QPROBSOLVPROC015 error, you can take the following steps:
  
  
  Check the Cause Records:
  
  Navigate to the relevant transaction in SAP where you manage causes (e.g., transaction codes like QM01 for quality notifications).
  Verify if the cause that is being referenced still exists in the system.
  
  
  
  Recreate the Cause:
  
  If the cause has been deleted and is necessary for the problem-solving process, you may need to recreate it.
  Ensure that the new cause has the same attributes and details as the original if it is meant to serve the same purpose.
  
  
  
  Update References:
  
  If the cause was deleted but is still referenced in other documents or processes, update those references to point to a valid cause.
  
  
  
  Check for Data Consistency:
  
  Run consistency checks or reports to identify any other potential issues in the quality management data.
  Use transaction codes like SE11 to check the database tables for inconsistencies.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional guidance or patches that may be available.
  
  
  
  Contact SAP Support:
  
  If the issue persists or if you are unsure about the steps to take, consider reaching out to SAP support for assistance. They can provide more detailed insights based on your specific system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for quality management, such as QM01, QM02, QM03, etc.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be specific fixes or updates available.
  User Permissions: Ensure that you have the necessary permissions to view and modify causes and problem-solving processes in SAP.
  
  By following these steps, you should be able to address the error message and restore functionality to your problem-solving processes in SAP.