How To Fix QPROBSOLVPROC014 - Cause was not deleted because quality tasks are assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: QPROBSOLVPROC - Messages for Problem-Solving Process

• Message number: 014

• Message text: Cause was not deleted because quality tasks are assigned

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QPROBSOLVPROC014 - Cause was not deleted because quality tasks are assigned ?

  The SAP error message QPROBSOLVPROC014 indicates that a cause cannot be deleted because there are quality tasks assigned to it. This typically occurs in the context of Quality Management (QM) processes within SAP, where causes are linked to quality notifications or tasks that are still active or in use.
  Cause:
  The error arises when you attempt to delete a cause in the SAP system, but there are existing quality tasks (such as inspections, notifications, or corrective actions) that reference this cause. The system prevents the deletion to maintain data integrity and ensure that all related tasks are accounted for.
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Identify Related Quality Tasks:
  
  Use transaction codes like QM01 (Create Quality Notification) or QM02 (Change Quality Notification) to find any quality notifications that are linked to the cause you are trying to delete.
  Check for any active quality tasks that reference the cause.
  
  
  
  Close or Delete Related Tasks:
  
  If the quality tasks are no longer needed, you can either close them or delete them, depending on your organization's policies and the status of the tasks.
  Ensure that all necessary actions related to the tasks are completed before attempting to delete them.
  
  
  
  Re-attempt Deletion:
  
  Once all related quality tasks are closed or deleted, you can try to delete the cause again.
  
  
  
  Consult Documentation or Support:
  
  If you are unsure about the tasks or the implications of deleting them, consult your organization's documentation or reach out to your SAP support team for guidance.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP QM, such as:
  
  QM01: Create Quality Notification
  QM02: Change Quality Notification
  QM03: Display Quality Notification
  QCC0: Change Cause and Effect Analysis
  
  
  
  Data Integrity: Understand that SAP enforces data integrity rules to prevent orphaned records or inconsistencies in the system. Always ensure that related records are handled appropriately.
  
  
  User Permissions: Ensure that you have the necessary permissions to delete causes and manage quality tasks in the SAP system.
  
  
  Documentation: Review SAP documentation or help files related to Quality Management for more detailed procedures and best practices.
  
  
  By following these steps, you should be able to resolve the error and successfully delete the cause if it is no longer needed.