How To Fix /QOS/SERVICE028 - &1: system profile does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /QOS/SERVICE -

  • Message number: 028

  • Message text: &1: system profile does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /QOS/SERVICE028 - &1: system profile does not exist ?

    The SAP error message /QOS/SERVICE028 &1: system profile does not exist typically indicates that the system is trying to access a profile that has not been defined or is not available in the system. This error is often related to the Quality of Service (QoS) settings in SAP, particularly in the context of SAP's integration with other systems or services.

    Cause:

    1. Missing Profile: The specified system profile does not exist in the SAP system. This could be due to a misconfiguration or an oversight during the setup.
    2. Incorrect Configuration: The system might be configured to use a profile that has not been created or has been deleted.
    3. Transport Issues: If the profile was recently transported from another system, it may not have been included in the transport request.
    4. Authorization Issues: The user may not have the necessary authorizations to access the profile.

    Solution:

    1. Check Profile Existence:

      • Go to transaction RZ10 (Profile Maintenance) and check if the specified profile exists.
      • If it does not exist, you may need to create it or correct the configuration that references it.
    2. Create or Modify Profile:

      • If the profile is missing, you can create a new profile in RZ10 or modify an existing one to meet your requirements.
      • Ensure that the profile is correctly configured with the necessary parameters.
    3. Review Configuration:

      • Check the configuration settings in the relevant transaction or application that is generating the error. Ensure that the correct profile name is being referenced.
    4. Transport Requests:

      • If the profile was supposed to be transported from another system, check the transport logs to ensure that it was included in the transport request and successfully imported.
    5. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the profile. You may need to consult with your security team to verify this.
    6. System Restart:

      • In some cases, a system restart may be required for changes to take effect, especially if profiles were modified.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
    • Documentation: Review the official SAP documentation for QoS settings and profile management to ensure compliance with best practices.
    • Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.

    If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.

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