How To Fix QM_DMC_INTEGRATION001 - Email ID not maintained for user &1. Contact system administrator.

SAP Error Message - Details

• Message type: E = Error

• Message class: QM_DMC_INTEGRATION - DMC Integration

• Message number: 001

• Message text: Email ID not maintained for user &1. Contact system administrator.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QM_DMC_INTEGRATION001 - Email ID not maintained for user &1. Contact system administrator. ?

  The SAP error message QM_DMC_INTEGRATION001 indicates that there is no email ID maintained for the user specified in the error message (represented by &1). This error typically arises in the context of Quality Management (QM) and Data Management Center (DMC) integration, where email notifications or alerts are expected to be sent to users.
  Cause:
  The primary cause of this error is that the user profile for the specified user does not have an email address assigned. This can happen if:
  
  The user has not provided an email address in their user profile.
  The email address was removed or not properly configured.
  There may be issues with user master data or user roles.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is causing the error and click on the "Display" button.
  Check the "Address" tab to see if an email address is maintained. If not, you will need to add it.
  
  
  
  Maintain Email Address:
  
  If the email address is missing, click on the "Change" button.
  Enter the email address in the appropriate field under the "Address" tab.
  Save the changes.
  
  
  
  Verify User Roles:
  
  Ensure that the user has the necessary roles and authorizations to receive notifications. This can be checked in the same SU01 transaction under the "Roles" tab.
  
  
  
  Test the Configuration:
  
  After maintaining the email address, you can test the functionality that triggered the error to ensure that the issue is resolved.
  
  
  
  Contact System Administrator:
  
  If you do not have the necessary permissions to make these changes, contact your system administrator for assistance.
  
  
  
  Related Information:
  
  User Master Data: The user master data in SAP contains various details about the user, including their email address, roles, and authorizations.
  Email Notifications in SAP: SAP can send email notifications for various events, and having a valid email address is crucial for this functionality.
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (if you need to update multiple users)
  
  
  Documentation: Refer to SAP Help documentation for more details on user management and email notifications.
  
  By following these steps, you should be able to resolve the QM_DMC_INTEGRATION001 error and ensure that the user can receive the necessary email notifications.