How To Fix QM686 - Quantity cannot be 0

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 686

• Message text: Quantity cannot be 0

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QM686 - Quantity cannot be 0 ?

  The SAP error message QM686 ("Quantity cannot be 0") typically occurs in the Quality Management (QM) module when you are trying to perform an action that requires a quantity to be specified, but the quantity entered is zero. This can happen in various scenarios, such as during inspection lot processing, quality notifications, or when recording results.
  Causes:
  
  Zero Quantity Entry: The most straightforward cause is that the user has entered a quantity of zero in a field where a positive quantity is required.
  Incorrect Configuration: There may be configuration settings in the QM module that do not allow for zero quantities in certain processes.
  Data Transfer Issues: If data is being transferred from another system or module, it may not be correctly populating the quantity field.
  User Input Error: The user may have mistakenly left the quantity field blank or entered an invalid value.
  
  Solutions:
  
  Check Quantity Input: Ensure that the quantity field is populated with a valid, non-zero value. If you are entering a quantity manually, double-check your input.
  Review Process Requirements: Verify the requirements for the specific transaction you are trying to execute. Some processes may inherently require a minimum quantity.
  Inspect Configuration Settings: If you have access, review the configuration settings in the QM module to ensure that there are no restrictions that would prevent a valid quantity from being accepted.
  Data Validation: If the quantity is being populated from another system or module, ensure that the data being sent is correct and that there are no issues with the data transfer.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the transaction you are working with.
  
  Related Information:
  
  Transaction Codes: The error can occur in various transaction codes related to Quality Management, such as QA01 (Create Inspection Lot), QA02 (Change Inspection Lot), or QA03 (Display Inspection Lot).
  User Roles and Permissions: Ensure that the user has the necessary permissions to perform the action, as restrictions may lead to unexpected behavior.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context or fixes.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.