How To Fix QM672 - FOA parameter list for notification no. &1 and item no. &2 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 672

• Message text: FOA parameter list for notification no. &1 and item no. &2 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QM672 - FOA parameter list for notification no. &1 and item no. &2 not found ?

  The SAP error message QM672 indicates that there is an issue with the FOA (Follow-Up Action) parameter list for a specific notification number and item number. This error typically occurs in the Quality Management (QM) module when the system is unable to find the necessary parameters for processing a follow-up action related to a quality notification.
  Cause:
  
  Missing FOA Parameters: The FOA parameters for the specified notification and item may not have been defined in the system.
  Incorrect Notification or Item Number: The notification number or item number provided may be incorrect or does not exist in the system.
  Configuration Issues: There may be configuration issues in the QM module that prevent the system from retrieving the FOA parameters.
  Data Inconsistency: There could be inconsistencies in the data related to the notification or item, leading to the inability to find the FOA parameters.
  
  Solution:
  
  Check Notification and Item Numbers: Verify that the notification number and item number you are using are correct and exist in the system.
  Define FOA Parameters: If the FOA parameters are missing, you may need to define them in the system. This can typically be done through the configuration settings in the QM module.
  Review Configuration: Check the configuration settings for the QM module to ensure that the FOA parameters are properly set up. This may involve consulting with your SAP configuration team or reviewing the relevant documentation.
  Data Consistency Check: Perform a data consistency check to ensure that there are no issues with the notification or item data. This may involve running specific SAP reports or transactions to identify and resolve any inconsistencies.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that can resolve the issue.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as QM01 (Create Quality Notification) or QM02 (Change Quality Notification) to review or modify the notifications.
  SAP Documentation: Refer to the official SAP documentation for the QM module for detailed information on FOA parameters and their configuration.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the QM672 error and implement a solution to resolve it.