How To Fix QM667 - Affected object entry with key &1, &2 and &3 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 667

• Message text: Affected object entry with key &1, &2 and &3 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QM667 - Affected object entry with key &1, &2 and &3 not found ?

  The SAP error message QM667 indicates that the system is unable to find an affected object entry with the specified key values. This error typically occurs in the context of Quality Management (QM) processes, such as when trying to create or process quality notifications, inspection lots, or other QM-related objects.
  Cause:
  The error message QM667 can be caused by several factors, including:
  
  
  Missing Data: The object you are trying to reference (e.g., inspection lot, quality notification) does not exist in the system. This could be due to incorrect input values or the object being deleted or not created yet.
  
  
  Incorrect Key Values: The key values provided in the transaction do not match any existing records in the database. This could happen if there was a typo or if the object was created in a different context or system.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the object, leading to the perception that it does not exist.
  
  
  Data Consistency Issues: There may be inconsistencies in the database, such as missing entries in related tables.
  
  
  Solution:
  To resolve the QM667 error, you can take the following steps:
  
  
  Verify Key Values: Double-check the key values you are entering. Ensure that they are correct and correspond to existing records in the system.
  
  
  Check Object Existence: Use transaction codes like QA03 (Display Inspection Lot) or QM03 (Display Quality Notification) to verify if the object exists. If it does not, you may need to create it or check why it was deleted.
  
  
  Review Authorizations: Ensure that you have the necessary authorizations to access the object. You may need to contact your SAP security team to verify your permissions.
  
  
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or information that might provide more context about the issue.
  
  
  Data Consistency Check: If you suspect data consistency issues, you may need to run consistency checks or consult with your SAP Basis team to investigate further.
  
  
  Contact Support: If the issue persists after trying the above steps, consider reaching out to SAP support for assistance, providing them with the error message details and the context in which it occurred.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the QM module, such as QA01 (Create Inspection Lot), QA02 (Change Inspection Lot), and QM01 (Create Quality Notification).
  SAP Notes: Check for any relevant SAP Notes that might address known issues related to this error message.
  Documentation: Review SAP documentation for Quality Management processes to ensure you are following the correct procedures.
  
  By following these steps, you should be able to identify the cause of the QM667 error and take appropriate action to resolve it.