How To Fix QM656 - Return delivery &1 will be created

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 656

• Message text: Return delivery &1 will be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QM656 - Return delivery &1 will be created ?

  The SAP error message QM656, which states "Return delivery &1 will be created," typically occurs in the context of Quality Management (QM) and logistics processes within SAP. This message is not necessarily an error but rather a notification indicating that a return delivery is being generated for a specific material or batch.
  Cause:
  The message QM656 is usually triggered in the following scenarios:
  
  Return Process: When a return delivery is being processed for goods that have been previously delivered, and there is a need to return them due to quality issues, customer returns, or other reasons.
  Quality Inspection: If a material is undergoing a quality inspection and is found to be defective or not meeting quality standards, a return delivery may be initiated.
  Configuration Settings: The system may be configured to automatically create return deliveries under certain conditions, such as when a quality notification is created.
  
  Solution:
  To address the QM656 message, consider the following steps:
  
  
  Review the Return Delivery: Check the details of the return delivery being created. Ensure that the items being returned are correctly identified and that the return process is valid.
  
  
  Quality Notification: If the return is due to quality issues, ensure that a quality notification has been created and processed correctly. This may involve reviewing the inspection results and taking appropriate actions based on the findings.
  
  
  Configuration Check: If the message is unexpected, review the configuration settings in the SAP system related to return deliveries and quality management. Ensure that the settings align with your business processes.
  
  
  User Training: Ensure that users involved in the return process are adequately trained on how to handle returns and understand the implications of quality management processes.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on handling return deliveries and quality notifications.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  VL01N: Create Outbound Delivery
  QM01: Create Quality Notification
  MB1A: Goods Withdrawal
  MB1B: Transfer Posting
  
  
  Quality Management Module: Understanding the QM module's integration with other modules like MM (Materials Management) and SD (Sales and Distribution) can provide insights into how return deliveries are processed.
  SAP Notes: Check for any SAP Notes related to QM656 for potential bug fixes or updates that may address specific issues.
  
  If the message is causing operational issues or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.