How To Fix QM655 - For the material &1, a maximum of &2 &3 can be returned

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 655

• Message text: For the material &1, a maximum of &2 &3 can be returned

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QM655 - For the material &1, a maximum of &2 &3 can be returned ?

  The SAP error message QM655 typically occurs in the context of Quality Management (QM) when you are trying to return a certain quantity of a material that exceeds the allowed limit. The message indicates that for the specified material, there is a maximum quantity that can be returned, and your attempt exceeds this limit.
  Cause:
  The error message QM655 is triggered when:
  
  You are attempting to return a quantity of a material that is greater than the maximum allowed return quantity defined in the system.
  The maximum return quantity may be defined in the material master data or in the quality management settings.
  There may be restrictions based on the quality inspection status of the material or the stock type (e.g., unrestricted stock, quality inspection stock).
  
  Solution:
  To resolve the QM655 error, you can take the following steps:
  
  
  Check Material Master Data:
  
  Go to the material master record for the specific material (transaction code MM03).
  Check the settings related to returns and quality management to see if there are any defined limits.
  
  
  
  Review Return Quantity:
  
  Ensure that the quantity you are trying to return does not exceed the maximum allowed quantity. Adjust the return quantity accordingly.
  
  
  
  Inspect Quality Inspection Status:
  
  Check the quality inspection status of the material. If the material is in a specific stock type (like quality inspection stock), it may have restrictions on returns.
  
  
  
  Consult with QM Configuration:
  
  If you have access to the configuration settings, review the QM settings related to returns and maximum quantities. This may involve checking the configuration in the Quality Management module (transaction code SPRO).
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: MM03 (Display Material), MIGO (Goods Movement), SPRO (Customizing).
  Quality Management: Understanding the QM module and its integration with inventory management can help in troubleshooting similar issues.
  Documentation: SAP Help Portal and SAP Notes may provide additional insights into error messages and their resolutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully process the return.