How To Fix QM608 - There are no items in the notification. 8D report cannot be created

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 608

• Message text: There are no items in the notification. 8D report cannot be created

What causes this issue?

You tried to create an 8D report. An 8D report always relates to a
defect item. Since the notification does not contain any defect items,
you cannot create the 8D report.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

First describe the defect that has been identified in a defect item.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM608 - There are no items in the notification. 8D report cannot be created ?

  The SAP error message QM608, which states "There are no items in the notification. 8D report cannot be created," typically occurs in the context of Quality Management (QM) when attempting to create an 8D report from a quality notification that does not contain any items. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Empty Notification: The most common cause of this error is that the quality notification you are trying to use to create the 8D report does not have any items associated with it. An 8D report requires at least one item to be linked to the notification to proceed.
  Incorrect Notification Type: The notification type being used may not be configured to allow the creation of 8D reports.
  Data Entry Error: There may have been an oversight during the data entry process, leading to the notification being created without any items.
  
  Solution:
  
  
  Check the Notification: 
  
  Go to the quality notification in question and verify if there are any items listed. If there are none, you will need to add items to the notification.
  You can do this by editing the notification and adding relevant items that need to be addressed in the 8D report.
  
  
  
  Create a New Notification: 
  
  If the current notification is not suitable, consider creating a new quality notification and ensure that you include the necessary items from the start.
  
  
  
  Review Notification Type Configuration: 
  
  Check the configuration of the notification type being used. Ensure that it is set up correctly to allow for the creation of 8D reports.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or internal guidelines regarding the creation of 8D reports to ensure compliance with the required processes.
  
  
  
  User Authorization: 
  
  Ensure that you have the necessary authorizations to create and modify notifications and 8D reports.
  
  
  
  Related Information:
  
  8D Report Process: The 8D (Eight Disciplines) report is a problem-solving methodology used to address and eliminate recurring problems. It typically involves identifying the problem, implementing corrective actions, and preventing recurrence.
  SAP QM Module: The Quality Management module in SAP is designed to manage quality processes, including notifications, inspections, and quality control.
  Training and Support: If you continue to face issues, consider reaching out to your SAP support team or consulting with a colleague who has experience with the QM module.
  
  By following these steps, you should be able to resolve the QM608 error and successfully create an 8D report.