How To Fix QM551 - &1 partners were deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 551

• Message text: &1 partners were deleted

What causes this issue?

The partner determination procedure changed as a result of the change
to the notification type. The partners that were not planned in the new
partner determination procedure were deleted.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM551 - &1 partners were deleted ?

  The SAP error message QM551, which states that "&1 partners were deleted," typically occurs in the context of Quality Management (QM) when there are issues related to partner functions in the system. This error can arise during various processes, such as when creating or processing quality notifications, inspections, or other QM-related transactions.
  Cause:
  The error message QM551 indicates that certain partner functions (such as vendors, customers, or other business partners) that were previously assigned to a quality management document have been deleted or are no longer valid in the system. This can happen due to:
  
  Data Deletion: The partner data has been deleted from the system, either intentionally or accidentally.
  Master Data Changes: Changes in the master data (e.g., vendor or customer master records) that affect the partner assignments.
  Configuration Issues: Incorrect configuration in the partner determination procedure or partner roles in the QM module.
  
  Solution:
  To resolve the QM551 error, you can take the following steps:
  
  
  Check Partner Data:
  
  Verify if the partners mentioned in the error message still exist in the system. You can do this by checking the relevant master data (e.g., vendor or customer records).
  If the partners have been deleted, you may need to recreate them or assign valid partners to the QM document.
  
  
  
  Review Master Data:
  
  Ensure that the master data for the partners is complete and correctly configured. Check for any inconsistencies or missing information.
  
  
  
  Update QM Document:
  
  If the partners have been deleted, you may need to update the quality management document to remove the references to the deleted partners or assign new valid partners.
  
  
  
  Check Configuration:
  
  Review the configuration settings for partner determination in the QM module. Ensure that the partner roles and determination procedures are correctly set up.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to QM551 for any specific guidance or updates that may apply to your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to check partner details or QM01 (Create Quality Notification) to recreate the notification.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for Quality Management to understand how partner functions are used within QM processes.
  
  By following these steps, you should be able to identify the cause of the QM551 error and implement a solution to resolve it.