How To Fix QM257 - Form not available

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 257

• Message text: Form not available

What causes this issue?

The form that was entered on the selection screen is not available or
there is no active version of this form.

System Response

This leads to program termination. No printing takes place.

How to fix this error?

Check your entries on the selection screen and if required, use
standard form <ZH>&v1&</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM257 - Form not available ?

  The SAP error message QM257 ("Form not available") typically occurs in the context of Quality Management (QM) when a user attempts to print or display a quality notification or inspection report, but the required form or layout is not available in the system. This can happen for several reasons, including missing form definitions, incorrect configuration, or issues with the form's transport.
  Causes:
  
  Missing Form Definition: The specific form or layout that is being requested does not exist in the system.
  Incorrect Form Assignment: The form may not be correctly assigned to the relevant document type or process.
  Transport Issues: If the form was recently transported from another system, it may not have been properly imported or activated.
  Authorization Issues: The user may not have the necessary authorizations to access the form.
  Form Versioning: The system may be looking for a specific version of the form that is not available.
  
  Solutions:
  
  
  Check Form Availability:
  
  Go to transaction code SMARTFORMS or SE71 (for SAPscript) to check if the form exists.
  If the form is missing, you may need to create it or transport it from another system.
  
  
  
  Verify Form Assignment:
  
  Ensure that the form is correctly assigned to the relevant document type in the configuration settings.
  Check the configuration in transaction SPRO under Quality Management settings.
  
  
  
  Transport Check:
  
  If the form was recently transported, verify that the transport request was successfully imported and that the form is active.
  Use transaction SE09 or SE10 to check the transport logs.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and execute the form.
  Check the user roles and profiles in transaction PFCG.
  
  
  
  Form Version:
  
  If the system is looking for a specific version of the form, ensure that the correct version is available and active.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific form or error message for additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the QM257 error.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Support: If the issue persists, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the QM257 error and implement a solution to resolve it.