How To Fix QM142 - No repair order exists - follow-up function cannot be performed

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 142

• Message text: No repair order exists - follow-up function cannot be performed

What causes this issue?

This follow-up fucntion cannot be performed, since no repair order was
found for the notification.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If no repair order exists, you can create a repair order from the
notification.
If a repair order exists, you must <DS:TRAN.MB11>manually activate</>
this function.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM142 - No repair order exists - follow-up function cannot be performed ?

  The SAP error message QM142 ("No repair order exists - follow-up function cannot be performed") typically occurs in the context of Quality Management (QM) when a user attempts to perform a follow-up function (like creating a repair order) for a quality notification or inspection lot, but there is no associated repair order available.
  Causes:
  
  No Repair Order Created: The most common cause is that a repair order has not been created for the quality notification or inspection lot you are trying to work with.
  Incorrect Status: The quality notification or inspection lot may not be in a status that allows for the creation of a repair order.
  Configuration Issues: There may be configuration settings in the system that prevent the creation of repair orders from quality notifications.
  Authorization Issues: The user may not have the necessary authorizations to create or view repair orders.
  
  Solutions:
  
  Create a Repair Order: If a repair order is indeed required, you should create one manually. This can typically be done through the appropriate transaction code (e.g., IW31 for creating a maintenance order).
  Check Notification Status: Ensure that the quality notification or inspection lot is in the correct status that allows for follow-up actions. You may need to change the status or complete certain steps before proceeding.
  Review Configuration: Check the configuration settings in the Quality Management module to ensure that the system is set up to allow for the creation of repair orders from quality notifications.
  User Authorizations: Verify that the user has the necessary authorizations to create and manage repair orders. This may involve checking roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the follow-up functions related to quality notifications and repair orders.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  QM01: Create Quality Notification
  QM02: Change Quality Notification
  IW31: Create Maintenance Order
  IW32: Change Maintenance Order
  
  
  SAP Notes: Check for any SAP Notes related to this error message for potential bug fixes or additional guidance.
  User Forums: Engage with SAP community forums or user groups for shared experiences and solutions from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.