How To Fix QM120 - Form &1 could not be printed

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 120

• Message text: Form &1 could not be printed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QM120 - Form &1 could not be printed ?

  The SAP error message QM120, which states "Form &1 could not be printed," typically occurs in the context of Quality Management (QM) when there is an issue with printing a specific form related to quality notifications, inspection lots, or other QM-related documents. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Form Not Defined: The form specified in the error message may not be defined in the system or may not be correctly configured.
  Output Type Issues: The output type associated with the form may not be set up correctly or may not be assigned to the relevant document.
  Printer Configuration: There may be issues with the printer configuration, such as the printer not being available, not being defined in the system, or not being set as the default printer.
  Authorization Issues: The user may not have the necessary authorizations to print the form.
  Form Errors: There may be errors in the form itself, such as missing fields or incorrect layout settings.
  Technical Issues: There could be underlying technical issues, such as problems with the spool request or the print server.
  
  Solutions:
  
  
  Check Form Definition:
  
  Go to transaction code SMARTFORMS or SE71 to check if the form is defined and correctly configured.
  Ensure that the form name matches the one specified in the error message.
  
  
  
  Verify Output Type:
  
  Use transaction code NACE to check the output type settings for the relevant application (e.g., QM).
  Ensure that the output type is correctly assigned to the document type and that the processing routines are set up.
  
  
  
  Printer Configuration:
  
  Check the printer settings in transaction code SPAD (Spool Administration).
  Ensure that the printer is defined, active, and correctly configured for the output device.
  
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to execute the print job.
  Check roles and authorizations related to printing in the user profile.
  
  
  
  Review Form Layout:
  
  If the form is a Smart Form or SAPscript, check for any errors in the layout or logic that could prevent it from being printed.
  Test the form using the test functionality in the form editor.
  
  
  
  Check Spool Requests:
  
  Use transaction code SP01 to check the spool requests and see if there are any errors or issues with the print job.
  Look for any error messages associated with the spool request.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to the QM120 error.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SMARTFORMS: For Smart Forms management.
  SE71: For SAPscript form management.
  NACE: For output type configuration.
  SPAD: For printer administration.
  SP01: For viewing spool requests.
  
  
  
  Documentation: Refer to SAP Help documentation for Quality Management and printing processes for more detailed guidance.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical team for further investigation.