How To Fix QM113 - You cannot make a selection based on customer and supplier

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 113

• Message text: You cannot make a selection based on customer and supplier

What causes this issue?

You have specified the selection criteria "customer" and "supplier".
However, you can only use one of the criteria for the evaluation.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM113 - You cannot make a selection based on customer and supplier ?

  The SAP error message QM113 ("You cannot make a selection based on customer and supplier") typically occurs in the context of Quality Management (QM) when you are trying to create or process a quality notification or inspection lot that involves both customer and supplier data. This error indicates that the system does not allow a selection that combines both customer and supplier information for the same transaction.
  Cause:
  
  Data Conflict: The system is designed to prevent conflicts that may arise from selecting both customer and supplier data simultaneously. This is often due to the nature of the transaction, where it is expected to be either customer-related or supplier-related, but not both.
  Configuration Settings: The configuration settings in the Quality Management module may restrict the selection criteria based on business rules or organizational policies.
  Incorrect Master Data: The master data for the materials, customers, or suppliers may not be set up correctly, leading to this error when trying to process a transaction.
  
  Solution:
  
  Review Selection Criteria: Ensure that you are not trying to select both customer and supplier data in the same transaction. Choose one or the other based on the context of your work.
  Check Configuration: Review the configuration settings in the Quality Management module to ensure that they align with your business processes. You may need to consult with your SAP administrator or a functional consultant to adjust these settings if necessary.
  Master Data Verification: Verify the master data for the materials, customers, and suppliers involved in the transaction. Ensure that they are correctly defined and that there are no conflicting entries.
  Transaction Type: Make sure you are using the correct transaction type for the process you are trying to execute. If you are dealing with a customer complaint, use the appropriate customer-related transaction; if it’s a supplier issue, use the supplier-related transaction.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling it.
  Documentation: Refer to the SAP Help Portal or the Quality Management documentation for more details on how to manage quality notifications and inspection lots.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to involve your SAP support team or a consultant who specializes in SAP QM for further investigation.