How To Fix QM069 - Error during message handling (reason: &1)

QM069 - Overview

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 069

• Message text: Error during message handling (reason: &1)

What causes this issue?

During processing of messages, an error occurred (error reason: <ZK>&V1&
</>)

System Response

Processing of the current action is stopped

How to fix this error?

Initiate root-cause analysis to identify and solve this internal error

Procedure for System Administrators

The error occurred when messages are handled in the following context:
<ZK>&V2&.</>

Error message extract from SAP system. Copyright SAP SE.

QM069 - Details

• The SAP error message QM069, which states "Error during message handling (reason: &1)," typically occurs in the context of Quality Management (QM) processes within SAP. This error can arise during various operations, such as when processing quality notifications, inspections, or other QM-related activities.
  
  Cause:
  The error message QM069 can be triggered by several underlying issues, including but not limited to:
  
  
  Configuration Issues: Incorrect or incomplete configuration in the Quality Management module.
  Message Handling Problems: Issues with the message handling system, such as problems with the message type or the message class.
  Authorization Issues: Lack of necessary authorizations for the user trying to perform the action.
  Data Issues: Inconsistent or missing data in the relevant master data or transactional data.
  System Errors: Technical issues or bugs in the SAP system that affect message processing.
  
  
  Solution:
  To resolve the QM069 error, you can follow these steps:
  
  
  Check the Reason Code: The error message will include a specific reason code (indicated by &1).