How To Fix QM068 - No quality notification type determined; incomplete category mapping

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 068

• Message text: No quality notification type determined; incomplete category mapping

What causes this issue?

When transferring defect data to quality notifications, the defect
categories of the defects must be mapped to the quality notification
type of the quality notification. Unfortunately, not all defect
categories are mapped.

System Response

Execution of the defect transfer is stopped.

How to fix this error?

Maintain the missing mapping entries using the Customizing activity
<DS:SIMG.QM_NCM_MAPP_DEF_CAT></><ZK>Notification Type: Mapping of
Defect Categories</>.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM068 - No quality notification type determined; incomplete category mapping ?

  The SAP error message QM068, which states "No quality notification type determined; incomplete category mapping," typically occurs in the Quality Management (QM) module when the system is unable to determine the appropriate quality notification type for a given situation. This can happen due to several reasons related to configuration and mapping settings in the system.
  Causes:
  
  Incomplete Configuration: The quality notification types may not be properly configured in the system. This includes missing entries in the mapping of categories to notification types.
  Missing Category Mapping: The category of the notification being created may not be mapped to any notification type in the system.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to create or view certain notification types.
  Custom Development: If there are custom developments or enhancements in the system, they may interfere with the standard mapping logic.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the configuration settings for Quality Notifications in the SAP system.
  Navigate to the path: SPRO > Quality Management > Quality Notifications > Define Notification Types.
  Ensure that the notification types are correctly defined and that they are linked to the appropriate categories.
  
  
  
  Category Mapping:
  
  Check the mapping of categories to notification types. This can be done in the configuration settings under:
  
  SPRO > Quality Management > Quality Notifications > Define Categories.
  
  
  Ensure that the categories you are trying to use are mapped to valid notification types.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to create or access the quality notifications. This can be checked in the user roles and profiles.
  
  
  
  Testing:
  
  After making changes, test the creation of a quality notification again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to QM068 for any specific guidance or updates that may be relevant to your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and mappings, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like QM01 (Create Quality Notification) to test the creation of notifications and see if the error occurs.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  
  By following these steps, you should be able to identify and resolve the cause of the QM068 error in your SAP system.