How To Fix QM062 - Business partner is locked - Display of notification &1 not possible.

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 062

• Message text: Business partner is locked - Display of notification &1 not possible.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QM062 - Business partner is locked - Display of notification &1 not possible. ?

  The SAP error message QM062, which states "Business partner is locked - Display of notification &1 not possible," typically occurs in the Quality Management (QM) module when you attempt to access a notification related to a business partner that is currently locked. This can happen for various reasons, such as the business partner being in a state of maintenance, being locked for changes, or due to authorization issues.
  Causes:
  
  Business Partner Lock: The business partner associated with the notification is locked for editing or display. This can happen if another user is currently editing the business partner or if the business partner is in a locked state due to system processes.
  Authorization Issues: The user may not have the necessary authorizations to view or edit the business partner.
  Data Consistency Issues: There may be inconsistencies in the data related to the business partner that are causing it to be locked.
  
  Solutions:
  
  
  Check Business Partner Status:
  
  Use transaction code BP to check the status of the business partner. If it is locked, you may need to unlock it or wait until the other user has finished their changes.
  
  
  
  Unlock the Business Partner:
  
  If you have the necessary authorizations, you can unlock the business partner. This can typically be done in the business partner maintenance screen.
  
  
  
  Check User Authorizations:
  
  Ensure that the user trying to access the notification has the appropriate authorizations to view the business partner. This may involve checking roles and authorizations in the user profile.
  
  
  
  Consult with System Administrator:
  
  If you are unable to unlock the business partner or if you suspect there are data consistency issues, consult with your SAP system administrator or support team for further assistance.
  
  
  
  Review System Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about why the business partner is locked.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  QM01: Create Quality Notification
  QM02: Change Quality Notification
  QM03: Display Quality Notification
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  
  Documentation: Review SAP documentation related to Quality Management and Business Partner management for more insights into how these components interact.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.