How To Fix QM002 - User &1 not available (check your entry)

QM002 - Overview

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 002

• Message text: User &1 not available (check your entry)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM002 - User &1 not available (check your entry) ?

  The SAP error message QM002 ("User &1 not available (check your entry)") typically occurs in the Quality Management (QM) module when a user is referenced in a transaction or process, but the system cannot find the user in the user master data. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  User Not Created: The user ID referenced in the error message does not exist in the SAP system.
  User Deactivated: The user may exist but is deactivated or locked in the system.
  Incorrect User ID: There may be a typo or incorrect entry in the user ID field.
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  Client-Specific Issues: The user may exist in a different client and not in the current client you are working in.
  
  Solutions:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user ID exists. If it does