How To Fix QL_COMMUNICATION062 - Not possible to determine communication technology

SAP Error Message - Details

• Message type: E = Error

• Message class: QL_COMMUNICATION - Messages for Communication

• Message number: 062

• Message text: Not possible to determine communication technology

What causes this issue?

You have implemented the Business Add-In (BAdI) QPLEXT_COMM_TEC and the
method DETERMINE_TECHNOLOGY. This means that you wanted to determine the
communication technology based on the import parameters of the method.
However, this was not possible.

System Response

The outgoing message was not sent to the target system.

How to fix this error?

Check what caused an exception, correct the data, and trigger outbound
processing again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QL_COMMUNICATION062 - Not possible to determine communication technology ?

  The SAP error message QL_COMMUNICATION062 ("Not possible to determine communication technology") typically occurs in the context of SAP systems when there is an issue with the communication setup between different components or systems. This error can arise in various scenarios, such as when trying to establish a connection to a database, a remote system, or when using certain SAP functionalities that require communication protocols.
  Causes:
  
  Missing Configuration: The communication technology (like RFC, HTTP, etc.) is not properly configured in the SAP system.
  Incorrect Parameters: The parameters for the communication setup may be incorrect or incomplete.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the target system.
  Authorization Issues: The user or service account may not have the necessary authorizations to establish the communication.
  System Settings: The system settings for communication technologies may not be correctly defined in the SAP system.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to transaction SM59 (RFC Destinations) and verify that the RFC destination is correctly configured.
  Ensure that the communication type (e.g., TCP/IP, HTTP) is set up correctly.
  
  
  
  Review Parameters:
  
  Check the parameters in the RFC destination for correctness, including the target host, system number, and client.
  
  
  
  Test Connection:
  
  Use the "Test Connection" feature in transaction SM59 to verify if the connection can be established successfully.
  
  
  
  Network Troubleshooting:
  
  Ensure that there are no firewall or network issues blocking the communication between the systems.
  Check if the target system is up and running.
  
  
  
  Authorization Check:
  
  Verify that the user or service account has the necessary authorizations to perform the communication.
  
  
  
  System Settings:
  
  Check the settings in transaction SCOT (SAPconnect) if the error is related to email or other communication types.
  Ensure that the relevant communication technologies are activated and configured properly.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages that might provide more context.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes and documentation related to the specific communication technology you are using for any known issues or additional configuration steps.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on communication technologies and their configurations.
  
  By following these steps, you should be able to identify and resolve the issue causing the QL_COMMUNICATION062 error in your SAP system.