How To Fix QISR_UI012 - No internal service request processing mode has been entered

QISR_UI012 - Overview

• Message type: E = Error

• Message class: QISR_UI -

• Message number: 012

• Message text: No internal service request processing mode has been entered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QISR_UI012 - No internal service request processing mode has been entered ?

  The SAP error message QISR_UI012 indicates that there is no internal service request processing mode entered in the system. This error typically arises in the context of service management or when dealing with service requests in SAP.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Configuration: The internal service request processing mode has not been configured in the system.
  User Input Error: The user may not have entered the required processing mode when trying to create or manage a service request.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the service request processing modes.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in SAP to ensure that the internal service request processing modes are defined.
  You can check the configuration in the following path: 
  SPRO > SAP Reference IMG > Customer Service > Service Processing > Define Internal