How To Fix QISR704 - Choose only one default activity for the approver

SAP Error Message - Details

• Message type: E = Error

• Message class: QISR - Internal Service Requests

• Message number: 704

• Message text: Choose only one default activity for the approver

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QISR704 - Choose only one default activity for the approver ?

  The SAP error message QISR704, which states "Choose only one default activity for the approver," typically occurs in the context of workflow management within SAP, particularly when dealing with approval processes in Quality Management (QM) or other related modules.
  Cause:
  This error arises when there are multiple default activities assigned to an approver in a workflow scenario. SAP expects only one default activity to be designated for each approver to ensure clarity and avoid confusion in the approval process. When the system detects more than one default activity for a single approver, it triggers this error message.
  Solution:
  To resolve the QISR704 error, you need to ensure that each approver has only one default activity assigned. Here are the steps to do this:
  
  
  Access the Workflow Configuration:
  
  Go to the transaction code SWDD (Workflow Builder) or SWI1 (Work Item Selection) depending on your access and requirements.
  
  
  
  Identify the Workflow:
  
  Locate the specific workflow that is causing the issue. You may need to check the workflow definition or the specific task that is linked to the approver.
  
  
  
  Review Approver Assignments:
  
  Check the assignments for the approver in question. Look for the default activities assigned to them.
  
  
  
  Modify Assignments:
  
  If you find multiple default activities assigned to the same approver, you will need to modify the assignments. Remove the additional default activities so that only one remains.
  
  
  
  Save Changes:
  
  After making the necessary adjustments, save your changes and activate the workflow if required.
  
  
  
  Test the Workflow:
  
  Run a test to ensure that the workflow now functions correctly without triggering the error.
  
  
  
  Related Information:
  
  Workflow Management: Understanding how workflows are structured in SAP can help prevent similar issues in the future. Familiarize yourself with the concepts of tasks, agents, and activities.
  SAP Notes: Check SAP Notes for any updates or patches related to workflow management that might address known issues or provide additional guidance.
  Documentation: Refer to SAP Help documentation for detailed information on configuring workflows and managing approvers and activities.
  
  By following these steps, you should be able to resolve the QISR704 error and ensure that your workflow operates smoothly.