How To Fix QISR627 - Extended search help only supported with Adobe PDF input type

SAP Error Message - Details

• Message type: E = Error

• Message class: QISR - Internal Service Requests

• Message number: 627

• Message text: Extended search help only supported with Adobe PDF input type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QISR627 - Extended search help only supported with Adobe PDF input type ?

  The SAP error message QISR627 indicates that the extended search help functionality is only supported when using Adobe PDF as the input type. This error typically arises when a user attempts to perform a search operation that requires extended search help, but the input type being used does not support it.
  Cause:
  
  Input Type Mismatch: The error occurs when the input type for the search help is not set to Adobe PDF. Extended search help is designed to work specifically with this input type.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the requirements for using extended search help.
  User Interface: The user interface or the application being used may not be compatible with the extended search help feature.
  
  Solution:
  
  Change Input Type: Ensure that the input type is set to Adobe PDF. If you are using a different format (like HTML or plain text), switch to Adobe PDF.
  Check Configuration: Review the configuration settings in the SAP system to ensure that they are set up correctly for extended search help. This may involve checking the settings in the relevant transaction codes or customizing options.
  Use Compatible Applications: If you are using a specific application or interface, ensure that it supports the extended search help feature. If not, consider using a different application that does.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on how to enable and use extended search help with Adobe PDF input type.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they have found.
  System Updates: Ensure that your SAP system is up to date, as updates may include fixes or enhancements related to search help functionality.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.