How To Fix QISR009 - Partner role must be of type "user"

SAP Error Message - Details

• Message type: E = Error

• Message class: QISR - Internal Service Requests

• Message number: 009

• Message text: Partner role must be of type "user"

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Leave the <LS>partner role</> field empty, or enter a partner role that
is a <LS>user</>. If you leave the field empty, then the contact person
is not included in the notification. You can display the contact person
in the WEB form.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QISR009 - Partner role must be of type "user" ?

  The SAP error message QISR009: Partner role must be of type "user" typically occurs in the context of SAP's Quality Management (QM) module when there is an issue with the partner roles assigned to a particular business object, such as a quality notification or inspection lot. This error indicates that the system expects a partner role that is specifically designated for a user, but the current configuration does not meet this requirement.
  Cause:
  
  Incorrect Partner Role Assignment: The partner role assigned to the business object is not of the type "user." This could happen if a partner role meant for a different type of partner (like a vendor or customer) is mistakenly assigned.
  Configuration Issues: The configuration settings in the partner determination procedure may not be set up correctly, leading to the assignment of an incorrect partner role.
  Missing User Master Data: The user master data for the user role may not be properly maintained or may be missing.
  
  Solution:
  
  
  Check Partner Role Assignment:
  
  Navigate to the relevant business object (e.g., quality notification or inspection lot).
  Review the partner roles assigned to ensure that they are of the type "user."
  If necessary, change the partner role to one that is designated as a user.
  
  
  
  Review Partner Determination Procedure:
  
  Go to the configuration settings for partner determination in the SAP system.
  Ensure that the partner roles are correctly defined and that the procedure is set up to assign user roles appropriately.
  
  
  
  Maintain User Master Data:
  
  Check the user master data in transaction SU01 or SU03 to ensure that the user exists and is properly configured.
  Make sure that the user has the necessary authorizations and is assigned to the correct roles.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SU01 (User Maintenance), SU03 (User Authorization), and SPRO (Customizing) to access the relevant settings.
  Documentation: Refer to SAP Help documentation for detailed information on partner roles and partner determination procedures in the QM module.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to resolve the QISR009 error and ensure that the partner roles are correctly configured for your business processes.