How To Fix QIE_SETUP036 - External quality management system &1 is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: QIE_SETUP -

• Message number: 036

• Message text: External quality management system &1 is locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QIE_SETUP036 - External quality management system &1 is locked ?

  The SAP error message QIE_SETUP036 indicates that an external quality management system (QMS) is locked. This typically occurs when there is an issue with the integration between SAP and the external quality management system, which could be due to various reasons such as configuration issues, system maintenance, or user access problems.
  Cause
  
  System Lock: The external QMS may be locked due to maintenance activities or configuration changes.
  User Permissions: The user attempting to access the external QMS may not have the necessary permissions.
  Configuration Issues: There may be incorrect settings in the integration configuration between SAP and the external QMS.
  Network Issues: Connectivity problems between SAP and the external QMS can also lead to this error.
  Data Consistency: There may be inconsistencies in the data that the external QMS is trying to process.
  
  Solution
  
  Check Lock Status: Verify if the external QMS is indeed locked. This may require checking with the system administrator of the external QMS.
  User Permissions: Ensure that the user has the appropriate permissions to access the external QMS. This may involve checking roles and authorizations in both SAP and the external system.
  Review Configuration: Check the integration settings in SAP to ensure that they are correctly configured. This includes verifying connection parameters, endpoints, and any relevant settings.
  Network Connectivity: Test the network connection between SAP and the external QMS to ensure that there are no connectivity issues.
  Consult Documentation: Refer to the documentation for both SAP and the external QMS for any specific troubleshooting steps related to this error.
  Contact Support: If the issue persists, consider reaching out to SAP support or the support team for the external QMS for further assistance.
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Integration Documentation: Review the integration documentation for the external QMS to ensure that all necessary configurations are in place.
  System Logs: Look at system logs in both SAP and the external QMS for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.