How To Fix QIE_CUSTOMIZING_UI036 - Index &1 &2 &3 &4 is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: QIE_CUSTOMIZING_UI -

• Message number: 036

• Message text: Index &1 &2 &3 &4 is not active

What causes this issue?

You have not set the indicator for inspection documents or the indicator
for samples/items for the index.

System Response

Neither inspection documents nor samples/items will be indexed in this
index.

How to fix this error?

If you want the system to index inspection documents and samples/items
in this index, set the corresponding indicators for inspection documents
and samples/items. Then execute the program QIE_INDEX_UPDATE.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QIE_CUSTOMIZING_UI036 - Index &1 &2 &3 &4 is not active ?

  The SAP error message QIE_CUSTOMIZING_UI036 with the description "Index &1 &2 &3 &4 is not active" typically indicates that a specific index required for a customizing or configuration table is not active in the system. This can occur in various scenarios, particularly when working with customizing settings in SAP.
  Cause:
  
  Inactive Index: The index mentioned in the error message is not active. This can happen if the index was never created, was deleted, or was deactivated for some reason.
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), the index may not have been included in the transport.
  Database Issues: There may be underlying database issues that prevent the index from being recognized as active.
  Configuration Changes: Recent changes in configuration or updates to the system may have affected the status of the index.
  
  Solution:
  
  
  Activate the Index:
  
  Use transaction code SE11 (Data Dictionary) to check the status of the index.
  Enter the name of the table associated with the index and check the indexes defined for that table.
  If the index is inactive, you can activate it by selecting the index and choosing the option to activate it.
  
  
  
  Rebuild the Index:
  
  If the index is corrupted or not functioning correctly, you may need to rebuild it. This can typically be done through the database administration tools or using specific SAP transactions.
  
  
  
  Check Transport Requests:
  
  If the issue arose after a transport, ensure that the transport request included all necessary objects, including indexes. You may need to re-transport or manually create the index in the target system.
  
  
  
  Database Consistency Check:
  
  Perform a consistency check on the database to ensure that all indexes are correctly defined and active. This can be done using transaction DB02 or similar database monitoring tools.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: SE11 (Data Dictionary), SE14 (Database Utility), DB02 (Database Performance Monitor).
  SAP Notes: Always check for relevant SAP Notes that may provide fixes or additional information regarding the error.
  Documentation: Review SAP documentation related to customizing and configuration to understand the implications of inactive indexes.
  
  By following these steps, you should be able to resolve the error message and ensure that the necessary indexes are active in your SAP system.