How To Fix QI167 - Transfer files cannot be deleted on the subsystem

SAP Error Message - Details

• Message type: E = Error

• Message class: QI - Notifications for interface modules for connecting subsyst.

• Message number: 167

• Message text: Transfer files cannot be deleted on the subsystem

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QI167 - Transfer files cannot be deleted on the subsystem ?

  The SAP error message QI167, which states "Transfer files cannot be deleted on the subsystem," typically occurs in the context of Quality Management (QM) when there are issues related to file handling in the subsystem, such as a file transfer system or an external interface.
  Causes:
  
  File Locking: The files may be locked by another process or user, preventing deletion.
  Insufficient Permissions: The user or the system may not have the necessary permissions to delete files in the specified directory.
  File System Issues: There may be issues with the file system on the server where the files are stored, such as disk space issues or file system corruption.
  Configuration Errors: Incorrect configuration settings in the subsystem or in the SAP system can lead to this error.
  Network Issues: If the subsystem is remote, network issues may prevent proper communication and file handling.
  
  Solutions:
  
  Check File Locks: Ensure that no other processes are using the files. You may need to wait for the other process to complete or terminate it if necessary.
  Verify Permissions: Check the permissions of the user or service account that is trying to delete the files. Ensure it has the necessary rights to perform file operations in the target directory.
  Inspect File System: Check the file system for any issues. Ensure there is enough disk space and that the file system is functioning correctly.
  Review Configuration: Verify the configuration settings in both the SAP system and the subsystem. Ensure that they are correctly set up for file transfers and deletions.
  Check Logs: Review the logs for both SAP and the subsystem for any additional error messages or warnings that could provide more context about the issue.
  Restart Services: Sometimes, restarting the relevant services or the entire subsystem can resolve transient issues.
  Contact Support: If the issue persists, consider reaching out to SAP support or the support team for the subsystem for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review the documentation for the specific subsystem you are using to understand its file handling capabilities and limitations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the QI167 error message in SAP.