How To Fix QG_EVAL028 - Problems calling the Internet Graphic Server (IGS)

QG_EVAL028 - Overview

• Message type: E = Error

• Message class: QG_EVAL - QM Evaluations Using Graphics and Tables

• Message number: 028

• Message text: Problems calling the Internet Graphic Server (IGS)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message QG_EVAL028 - Problems calling the Internet Graphic Server (IGS) ?

  The SAP error message QG_EVAL028 indicates that there is a problem with calling the Internet Graphic Server (IGS). This error typically arises when there are issues related to the configuration or availability of the IGS, which is responsible for rendering graphics in SAP applications.
  Causes of QG_EVAL028
  
  IGS Not Running: The Internet Graphic Server may not be running or may have crashed.
  Network Issues: There could be network connectivity problems preventing the SAP system from reaching the IGS.
  
  Configuration Issues: Incorrect configuration settings in the SAP system or the IGS can lead to this error.
  Resource Limitations: The server may be overloaded or running out of resources (CPU, memory).
  Firewall or Security Settings: Firewalls or security settings may be blocking access to the IGS.
  Version Compatibility: There may be compatibility issues between the SAP system and the version of the IGS being used.
  
  Solutions for QG_EVAL028
  
  Check IGS Status: Ensure that the Internet Graphic Server is running. You can