How To Fix QG803 - I/O error when reading the archive

SAP Error Message - Details

• Message type: E = Error

• Message class: QG - QM: Evaluation of inspection results

• Message number: 803

• Message text: I/O error when reading the archive

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Contact the SAP hotline.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QG803 - I/O error when reading the archive ?

  The SAP error message QG803, which indicates an "I/O error when reading the archive," typically occurs when there is an issue accessing the archive files in the SAP system. This can happen for various reasons, including file system issues, permission problems, or corruption of the archive files.
  Causes:
  
  File System Issues: The underlying file system where the archive files are stored may be experiencing issues, such as being full, corrupted, or having hardware failures.
  Permission Problems: The user or process trying to access the archive files may not have the necessary permissions to read the files.
  Corrupted Archive Files: The archive files themselves may be corrupted, making them unreadable.
  Network Issues: If the archive files are stored on a network location, network connectivity issues could prevent access.
  Configuration Errors: Incorrect configuration settings in the SAP system regarding the archive paths or archive management.
  
  Solutions:
  
  Check File System: Ensure that the file system where the archive files are stored is healthy. Check for available disk space and run file system checks if necessary.
  Verify Permissions: Confirm that the user or process has the appropriate permissions to access the archive files. Adjust permissions as needed.
  Check Archive Files: Inspect the archive files for corruption. If they are corrupted, you may need to restore them from a backup or recreate them if possible.
  Network Connectivity: If the archive files are on a network share, verify that the network connection is stable and that the share is accessible.
  Review Configuration: Check the SAP configuration settings related to archiving. Ensure that the paths to the archive files are correctly set up in the system.
  SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for archiving and error handling for more detailed guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it involves critical business processes.
  
  By following these steps, you should be able to diagnose and resolve the QG803 error in your SAP system.