How To Fix QG798 - An internal error occurred while determining the update group

SAP Error Message - Details

• Message type: E = Error

• Message class: QG - QM: Evaluation of inspection results

• Message number: 798

• Message text: An internal error occurred while determining the update group

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QG798 - An internal error occurred while determining the update group ?

  The SAP error message QG798, which states "An internal error occurred while determining the update group," typically indicates an issue related to the update process in the SAP system, particularly in the context of Quality Management (QM) or related modules. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system bugs.
  Possible Causes:
  
  Configuration Issues: Incorrect or incomplete configuration of the update groups or related settings in the Quality Management module.
  Data Inconsistencies: Issues with the data being processed, such as missing or incorrect entries in the relevant tables.
  System Bugs: There may be a bug in the SAP system that is causing the error to occur under specific conditions.
  Authorization Issues: Lack of proper authorizations for the user trying to perform the action may lead to this error.
  Transport Issues: If the system has recently undergone a transport, there may be inconsistencies in the transported objects.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the update groups in the Quality Management module. Ensure that all necessary settings are correctly defined.
  Data Validation: Validate the data being processed. Check for any inconsistencies or missing entries in the relevant tables (e.g., inspection plans, quality notifications).
  System Logs: Check the system logs (transaction SLG1) for more detailed error messages that may provide additional context about the issue.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is occurring.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (for inspection lot processing) or QA01 (for creating inspection plans) to help navigate the Quality Management module.
  Documentation: Review SAP documentation related to Quality Management and update groups for a better understanding of the configuration and processes involved.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the QG798 error in your SAP system.