How To Fix QG797 - An error occurred while calling up the customer exit for the update group

QG797 - Overview

• Message type: E = Error

• Message class: QG - QM: Evaluation of inspection results

• Message number: 797

• Message text: An error occurred while calling up the customer exit for the update group

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QG797 - An error occurred while calling up the customer exit for the update group ?

  The SAP error message QG797, which states "An error occurred while calling up the customer exit for the update group," typically occurs during the processing of updates in the SAP system, particularly when there is a problem with a customer exit that is supposed to be executed during the update process.
  Causes:
  
  Issues in Customer Exit Code: The most common cause is an error in the ABAP code of the customer exit. This could be due to syntax errors, logic errors, or unhandled exceptions in the code.
  Missing or Incorrect Configuration: The update group or the associated customer exit may not be configured correctly, leading to issues when the system tries to call it.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to execute the customer exit.
  Data Issues: There may be issues with the data being processed, such as missing or invalid data that the customer exit is trying