How To Fix QG708 - Definition of quality score class & not available

SAP Error Message - Details

• Message type: E = Error

• Message class: QG - QM: Evaluation of inspection results

• Message number: 708

• Message text: Definition of quality score class & not available

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QG708 - Definition of quality score class & not available ?

  The SAP error message QG708, which states "Definition of quality score class & not available," typically occurs in the context of quality management within SAP systems. This error indicates that the system is unable to find a definition for a specified quality score class, which is essential for processing quality-related data.
  Cause:
  
  Missing Configuration: The quality score class may not have been defined in the system. This can happen if the necessary configuration steps were not completed during the setup of the Quality Management (QM) module.
  Incorrect Master Data: The quality score class referenced in the transaction or process may not exist in the master data or may have been deleted or deactivated.
  Authorization Issues: The user may not have the necessary authorizations to access the quality score class data.
  Transport Issues: If the configuration was transported from another system, there may have been issues during the transport process that resulted in missing definitions.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for Quality Management in SAP (Transaction SPRO).
  Ensure that the quality score classes are defined correctly under the relevant settings (e.g., Quality Score Class Definition).
  If not defined, create a new quality score class as needed.
  
  
  
  Verify Master Data:
  
  Check the master data for the quality score class in question. You can do this by using the relevant transaction codes (e.g., QA01 for creating inspection lots).
  Ensure that the quality score class exists and is active.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the quality score class.
  Consult with your SAP security team if there are any authorization issues.
  
  
  
  Check Transport Logs:
  
  If the configuration was recently transported, check the transport logs for any errors or warnings that may indicate issues with the transport of the quality score class definition.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on setting up and managing quality score classes.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA01 (Create Inspection Lot), QA02 (Change Inspection Lot), and QA03 (Display Inspection Lot) to understand where the error might be occurring.
  SAP Notes: Check SAP Notes for any known issues or patches related to the QG708 error message.
  Quality Management Module: Understanding the overall configuration and processes within the Quality Management module can help in troubleshooting similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.