How To Fix QG707 - The statistics update was not carried out

SAP Error Message - Details

• Message type: E = Error

• Message class: QG - QM: Evaluation of inspection results

• Message number: 707

• Message text: The statistics update was not carried out

What causes this issue?

The updating of the statistics data in the Quality Management
Information System (QMIS) was not carried out.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Activate the updating for the relevant information structure in the
Customizing for Logistics Controlling.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QG707 - The statistics update was not carried out ?

  The SAP error message QG707, which states "The statistics update was not carried out," typically occurs in the context of Quality Management (QM) or when dealing with quality notifications and inspections. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes of Error QG707
  
  
  Missing Configuration: The system may not be properly configured to allow for statistics updates. This could be due to missing settings in the Quality Management module.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the statistics update.
  
  
  Data Issues: There may be inconsistencies or missing data in the quality inspection records that prevent the update from being processed.
  
  
  System Errors: There could be underlying system issues or bugs that are causing the statistics update to fail.
  
  
  Batch Management: If batch management is involved, there may be issues related to batch status or batch characteristics that prevent the update.
  
  
  Solutions to Error QG707
  
  
  Check Configuration: Review the configuration settings in the Quality Management module to ensure that all necessary settings for statistics updates are correctly configured.
  
  
  Review Authorizations: Ensure that the user attempting to perform the update has the appropriate authorizations. This can be checked in the user roles and profiles.
  
  
  Data Validation: Check the quality inspection records for any inconsistencies or missing data. Ensure that all required fields are filled out correctly.
  
  
  System Logs: Review system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the failure.
  
  
  Batch Status: If batch management is involved, check the status of the batches and ensure that they are in a state that allows for statistics updates.
  
  
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (for quality inspection lots) and QA11 (for recording results) to help diagnose the issue.
  Documentation: Review SAP documentation related to Quality Management and statistics updates for additional insights and best practices.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing the potential causes and applying the suggested solutions, you should be able to resolve the QG707 error and successfully carry out the statistics update.