How To Fix QE483 - Characteristics are only closed once the signature process is complete

SAP Error Message - Details

• Message type: E = Error

• Message class: QE - RM-QSS Fehlertexte zur Ergebniserfassung

• Message number: 483

• Message text: Characteristics are only closed once the signature process is complete

What causes this issue?

You started a multi-level signature process.

System Response

Characteristics are only closed once all required signatories have
signed.

How to fix this error?

You can only close the characteristic by using the transaction that
continues the signature process. To do this, select: <LS>Logistics</>
-> <LS>Quality Management</> -> <LS>Quality Inspection</> -> <LS>
Worklist</> -> <LS>Signature Process</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QE483 - Characteristics are only closed once the signature process is complete ?

  The SAP error message QE483, which states "Characteristics are only closed once the signature process is complete," typically occurs in the context of Quality Management (QM) within SAP. This error is related to the handling of characteristics in inspection lots, particularly when dealing with the signature process for quality inspections.
  Cause:
  The error arises when you attempt to close or finalize characteristics in an inspection lot before the signature process has been completed. In SAP QM, certain characteristics may require approval or signature from authorized personnel before they can be considered finalized. If the signature process is not completed, the system prevents any further actions on those characteristics to ensure compliance and data integrity.
  Solution:
  To resolve the QE483 error, follow these steps:
  
  
  Complete the Signature Process:
  
  Ensure that all required signatures for the characteristics in the inspection lot are obtained. This may involve logging in as the authorized personnel and completing the signature process.
  
  
  
  Check User Authorizations:
  
  Verify that the user attempting to close the characteristics has the necessary authorizations to perform the signature process. If not, contact your SAP administrator to grant the required permissions.
  
  
  
  Review Inspection Lot Status:
  
  Check the status of the inspection lot. If it is in a status that does not allow for closing characteristics, you may need to change the status or resolve any outstanding issues.
  
  
  
  Consult Documentation:
  
  Refer to your organization's internal documentation or SAP help resources for specific procedures related to the signature process in your implementation of SAP QM.
  
  
  
  Contact SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or any known issues.
  
  
  
  Related Information:
  
  SAP QM Module: Understanding the Quality Management module in SAP can help in navigating issues related to inspection lots and characteristics.
  Signature Process: Familiarize yourself with the signature process in SAP QM, including how to set it up and manage it effectively.
  User Roles and Authorizations: Ensure that users involved in the quality inspection process have the appropriate roles and authorizations to perform their tasks.
  
  By addressing the signature process and ensuring all necessary approvals are in place, you should be able to resolve the QE483 error and proceed with closing the characteristics in your inspection lot.