How To Fix QE484 - Characteristics could not be closed because signing was canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: QE - RM-QSS Fehlertexte zur Ergebniserfassung

• Message number: 484

• Message text: Characteristics could not be closed because signing was canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QE484 - Characteristics could not be closed because signing was canceled ?

  The SAP error message QE484, which states "Characteristics could not be closed because signing was canceled," typically occurs in the context of Quality Management (QM) processes, particularly when dealing with inspection lots and characteristics that require confirmation or signing off.
  Cause:
  The error usually arises due to one of the following reasons:
  
  User Cancellation: The user may have canceled the signing process for the characteristics, which prevents the system from closing them.
  Authorization Issues: The user may not have the necessary authorizations to sign off on the characteristics.
  System Configuration: There may be issues with the configuration of the quality management module or the specific inspection plan.
  Incomplete Data: The characteristics may not have been fully evaluated or may have missing data that prevents them from being closed.
  
  Solution:
  To resolve the QE484 error, you can take the following steps:
  
  Check User Actions: Ensure that the user did not inadvertently cancel the signing process. If so, attempt to sign the characteristics again.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the signing action. This may involve checking roles and permissions in the SAP system.
  Inspect Configuration: Review the configuration settings for the quality management module and the specific inspection lot or characteristics in question. Ensure that all settings are correct and aligned with business processes.
  Complete Data Entry: Make sure that all required data for the characteristics has been entered and that the characteristics have been evaluated properly before attempting to close them.
  Check for System Messages: Look for any additional error messages or warnings in the system that may provide more context about why the signing was canceled.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on handling this specific error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (Change Inspection Lot), QA11 (Record Results), and QA12 (Change Results).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the QE484 error and implement a solution to resolve it.